Healthcare IT Support

When it comes to the Healthcare Industry in Australia, Interwise IT has IT solutions and support services to keep your business operating at its peak

  • Fast Response IT Support
  • Proven IT Solutions
  • Automated Resolution of recurring problems
  • Effective Monitoring to increase performance and decrease downtime.
  • Valuable advice & Guidance
  • Fair & Competitive Prices


  • IT Helpdesk
  • Cloud Services
  • Phone Services
  • IT Solutions
  • Internet & Networking
  • Hardware & Software

Interwise IT is specially aligned to support Healthcare businesses of all types but particularly General Practice Clinics.

We have cost-effective IT Support packages designed specifically for Healthcare that will save you money while delivering exceptional IT Service quality.

We have automation and monitoring systems designed specifically for common healthcare software – this ensures your business receives unmatched IT Uptime and minimised IT incidents.

Our technicians keep up to date with changes in the Healthcare sector within Australia and Regular internal training means you dont have to tell us how to use your software.

GP Software we support

Best Practice Premiere
Medical Director Pracsoft
Medical Director Clinical


Denise M.Denise M. ★★★★★ I’ve been using Interwise IT for more than 14 years in my legal practice. That says it all really. Excellent service and support, attention to detail, proactive in reviewing future needs. It is invaluable to know all my IT requirements are in safe hands.Response from the ownerThank you Denise for taking the time to leave a review for Interwise IT. We’re glad to hear that you are satisfied with our IT Services. At Interwise IT we take great pride in delivering high quality IT Support and IT Solutions for businesses. We appreciate your business and our relationship and we look forward to help you for many years to come :) Brett QBrett Q ★★★★★ Very professional. Well organised. Jared and the team are a great asset to our business.Response from the ownerThank you Brett, much appreciated :) Mooroolbark M.Mooroolbark M. ★★★★★ Interwise IT are one of the best IT companies l have dealt with.Fast, friendly, efficient service and nothing is ever to much trouble.Keep up the great work.Response from the ownerThank you! It has always been a pleasure working with you :) Bookend1Bookend1 ★★★★★ In my 30 years of experience as a Medical Practice Manager I can honestly say that Interwise IT are, without a doubt, the most outstanding IT support I have ever had the pleasure of working with. In the beginning I was stunned at the instant response I would receive every time I had an issue / query, now I know it’s just the norm for this company. A huge shout out also for their patience with my staff.Response from the ownerThank you for the kind words, we aim to please 👍🤩 js_loader

IT Packages to Suit you

No pushy sales tactics, choose the package you feel most comfortable with

On-Demand IT

Request as much or as little IT Support as you want on a hourly rate basis. Suited to businesses that take care of most of their IT themselves and need an experienced IT Provider to depend on when the need arises.

Managed Workplace

3 Levels of Premium IT Support & Service packages that include fixed price labour and proactive effort to keep your business operational while you focus on your business rather than IT.

Automatically Fix IT Problems

Imagine if common IT problems were fixes as they happened and resolved before you were able to log a ticket. Welcome to Interwise IT Automation.

We have automation built to resolve issues with:

  • Patient Electronic Result Transmission
  • Patient Electronic Result Importing to various Primary Care Software packages
  • Online Appointment Software
  • Common Primary Care Software

Remote Access

We understand that Doctors need to have secure access to their patient files while away from the clinic. Interwise IT provides a secure remote access solution to GP’s that performs well and is extremely cost effective.

Fast Remote Access

Secure and Fast remote access to your work desktop and applications

Secure Access

Secured with high level encryption using a unique off-site VPN gateway that doesnt slow down your internet browsing

24×7 Monitored Security

Open ports and login failures monitored 24/7 by Interwise IT


  • Full communication from schedule to post deployment including properly communicating upcoming changes
  • Backups Completed before deployment just in case something doesnt go to plan
  • Deployed After-Hours at a convenient time when your doctors don’t need access to your software
  • Manual Testing after update to ensure your system is available when you return to work the next day


  • 100% successful
  • Thorough Testing phase
  • Experience with multiple conversion vendors
  • Easy to collaborate
  • With minimal disruption
  • On time & On Budget

Software Conversions we have experience with:

  • Medical Director Clinical to Best Practice Premiere
  • Zedmed to Best Practice Premiere
  • Zedmed to Medical Director Clinical
  • Medical Spectrum to Best Practice Premiere

Radiology & Pathology Vendors we work with

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used above are for identification purposes only. Use of these names,trademarks and brands does not imply endorsement.