Locally owned.
Personally accountable.
We started in 2008 with a simple idea: small businesses deserve IT support that is proactive, honest and easy to deal with. That is still the job.
Our story
From one person to a local team.
Interwise IT began in 2008 looking after a handful of local businesses. It grew the way good service businesses grow: by referral, and by keeping clients for years.
Today we are a small local team looking after businesses from Logan to the Gold Coast, with the same promise we started with. We respond, we own the problem, and we tell you the truth about your technology.
No franchise, no corporate parent, no overseas call centre.
- 2008
- Founded
- 1,000+
- Devices we look after
How we work
Four things we will not compromise on.
Fix it before it breaks
Monitoring and maintenance are the job. Waiting for the phone to ring is not a strategy.
Own the problem
If it touches your technology, it is ours to sort out, even when another vendor is involved.
Plain English
No jargon, no upselling. If you do not need to spend money, we will tell you.
Write it down
Your systems are documented, so your IT never depends on one person remembering.
When you call
Every request is logged, triaged and owned.
Every call and email becomes a ticket, is triaged by urgency and is assigned to a technician on the same small team that looks after your systems every day, so whoever works on it can see your setup and your history. Nothing depends on someone remembering a phone call.
Careers
Want to work with us?
We are always keen to hear from good technicians who like solving problems for real businesses.